Now that things have calmed a bit I just wanted to take a moment to let you know how much your efforts and those of Dr Todd and staff have meant to us. Coming from Atlanta where I lived next door to my vet and walked across my yard for any problem, I didn’t think I would ever feel comfortable or safe with another care taker for my baby Bailey. You guys really do go above and beyond, you didn’t even know us and I felt like you treated me and my family as if we were life long friends. I felt as if the care of Bailey was first above all else. Dr Todd and Dr Tracy were both so compassionate and full of explanations and advice. The support staff was so kind as well and just gave excellent customer service. The check up phone calls we received from you and others meant the world during a very stressful time.
Not all stories end happily, and we lost Bailey, but I was so impressed by your staff and the facility we sent Baily to for cremation. Bailey was treated with dignity and compassion and I couldn’t have asked for more.
Now a new chapter is unfolding with our newest member of the family “Georgia”. I am already once again impressed by the care you guys offer from diet to training to referrals of groomers. Noah’s Ark really is a one stop shop so to speak when you want the best care for your animal.
Thanks again for all you did and making me feel like someone cared for Bailey as much as I did. Enjoy our 2011 Christmas card! Tara Reeves, June 27, 2012
“From the first panicked after hours phone call to his last breaths, words fail their purpose when we try to express our appreciation for the care we received from Noah’s Ark. The list of details for which to be grateful is long. Greeting us at the car, drinks appearing for all of us, soothing music, after hours labs, updates, detailed explanations, calls from home to check his progress, pain control, the ‘I just had a thought’ calls, and finally, the response to his last need – all for an old dog you had just met. What it comes down to is that the world is a better place because you are here.” – Jane & Dan
“Dr. Todd, thanks for your incredible East meets West approach with a wonderful dollop of kindness and compassion. And of course for kissing Billy on the nose her last day. Humans could only be so lucky to have a clinic with the same approach. I know there are more of you behind the scenes, but you all make Noah’s Ark an amazing place. I don’t know how Franklin got so lucky to get you all here but I’m very happy you are.” – Wendy W.
“We visited you for a consult several years ago and one visit with you made more of a difference in Aster than years of testing and Rx’s from other vets. She was back to normal after several weeks on the food and supplements that you suggested for her post bloat issues. I haven’t met a better doctor (for humans or animals), so I thought I’d let you know just how much of a difference you made in Aster’s life. I’d rather drive 300 miles to see you than 30 to the vet school.“ – Lauren W.