Now that’s a question that comes up every day! Here’s the short answer – no. You would never believe the variability between what people describe over the phone, and what walks in the door. Please believe it’s not that we don’t believe you! For pets we haven’t examined, it’s illegal to diagnose or prescribe over the phone. It’s always best to have a doctor perform a physical examination.
There is a powerful resource available to you though, if you just want to get some reliable information about what’s going on with your pet. That’s the pet health section of our website. This area is packed with educational articles, videos, and even a Sick Pet Helper- just answer a series of questions about what ‘s going on with your pet, and you’ll get some general advice about how serious the symptoms are, and what actions you should take.